Privacy Policy

At 1688Pharma.com, accessible from https://1688pharma.com/, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit and use our website. By using 1688Pharma.com, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information:
We collect personal information that you voluntarily provide when you place an order, create an account, subscribe to newsletters, or contact customer support. This may include your full name, email address, shipping and billing address, phone number, and payment details (processed securely by trusted third-party providers).

Automatically Collected Data:
We also collect non-personal information automatically when you visit our website, including IP addresses, browser type, operating system, pages visited, time spent on the site, and click-stream data. This information helps us improve site functionality and user experience.

2. How We Use Your Information

We use the information we collect to process and fulfill orders, provide customer support, send order confirmations and promotions, improve our products and services, monitor website performance, and prevent fraud or security issues. We do not sell, trade, or rent your personal information to third parties outside of those necessary to provide our services.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to remember your preferences, maintain your session and login status, analyze website usage, and personalize your experience. You can disable cookies in your browser settings, but some website features may not function properly.

4. Third-Party Services

We may share your information with trusted third-party partners who assist us with payment processing, shipping, analytics, marketing, or customer support. These partners are required to protect your information and use it only for the purposes we specify.

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to maintain robust security, no website or internet transmission is completely secure.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, enforce agreements, and resolve disputes.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights including accessing the personal information we hold about you, correcting inaccurate data, requesting deletion of your personal information, and opting out of marketing communications. To exercise any of these rights, contact us using the information below.

8. Children’s Privacy

1688Pharma.com does not knowingly collect personal information from children under the age of 16. If we learn that such information has been collected, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updated policies will be posted on this page with the revised effective date. Continued use of the website indicates your acceptance of any changes.

10. Contact Information

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: zeanbio@163.com
Phone: +852-5146-5377